Is there a way to set outro video where stream ends? 

• You can set thumbnail & play outro 
• Each platform ends slightly differently 
• This should mean you get similar end to all platforms if you leave slide for 5 seconds at the end 

Any update on embedding On-Air chat? 

• Definitely a high priority to do that
• Team are working on this 
• Not sure release date – but in progress at the moment 

Starting at Square 1 – Where do I start? 

• Go to Streamyard.com and sign up for FREE plan and try a record only / unlisted livestream to get experience using Streamyard
• When you sign up – you will also get video explainer
• You can check out more videos on the Streamyard YouTube : https://www.youtube.com/@StreamYard

Can you have closed captions in Streamyard? 

• Do you mean ‘burned in’ captions that appear on the video? 
• What exactly did you mean here as each platform creates captions – are they not good enough? 
• If pre-recorded you can add them burned into video ahead of time

Can you disable avatar for On-Air as they show on all comments taking unnecessary space? Or will you be adding avatars for guests? 

• Definitely want to improve this 
• Want to show the initials of the person
• Maybe look at adding avatars as they join 
• How would you like to see this? 

Could we have control to have GIF overlay when switching between each scene / overlay?

•  We are working on customisations to the whole look and feel / run of show 
• Stay tuned for that 

Can you livestream on Twitter?

• Yes!
• Sadly no chat on Twitter’s API 
• Hoping they add this soon! 

Not loving FB events! Can we change back? 

• Sadly Facebook Events is on their end 
• We don’t get to change this back 
• Facebook creates an event under all circumstances for livestreams now 

Do you have plans for transitions for overlays?

• We added this for videos recently
• We have considered for overlays as well 
• Always consider adding too many features settings – baring in mind ‘ease of use’ pillar 
• Might change it to work like that rather than settings – open to feedback

Who can I speak to about partner / collaborators opportunities? 

• Great to hear you want to work together!
• Email contact@streamyard.com // marketing@streamyard.com 

When do you think we will get synced download for DaVinci Resolve 

• We hope to have more options like this soon 
• We are looking to have aligned clips for all editors, not specific to programme
• When this is out would love to know if that resolves this for you 

Can we change On-Air thumbnail to be custom? We are using for events not webinars? 

• Can upload anything you like as thumbnail 
• Guessing we are using ‘Webinar’ in the copy somewhere 
• Will look to do adapt this to make sense for different usage cases 
• Looking at more customisation for the registration process so it makes sense to all the individual usage cases
• Great feedback 

Is local recording turned on automatically? If not can it be made obvious to turn on before going live? 

• No on by Default 
• Once you set it first time it does for future broadcasts 
• When setting up next streams should highlight the option for you 
• Appreciate the feedback 

Could we get some analytics after stream?

• Other than view count from each platform what else would you like to see? 
• Can already get analytics from each platform – though can see benefit to seeing them all in one place! 

Sometimes it looks like SY might be missing comments from YouTube / Facebook 

• Shouldn’t be common thing 
• Might be filtered by platform if considered SPAM 

Is there a way to create live link, say the logo, to your website? 

• Not possible right now on social platforms 
• We are just sending the stream to platforms 
• You could do this in description (at top) so it’s clickable link! 
• Or you could add to chat from inside Streamyard studio? 
• Can have banner to display on screen – though people would have to manually type this!
• Could include QR Codes in the design of logo / overlays

3 People I referred to SY forgot to use my link? How do I contact partners programme? 

• Easiest is to email contact@streamyard.com 

Will there be more transitions for overlays? 

• The team are working on a range of customisation features for Streamyard’s overlays  and how you move between scenes 
• Excited to hear more when this rolls out 
• What sort of transitions would you be interested in? Just fades or more than that? 
• And how much would you like to be able to control the transitions? 

Are you like or connected to VidIQ

• Very different 
• VidIQ is chrome extension to analyse streams
• Streamyard is for actually streaming