Clubhouse Sun 27th June 2021

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All the latest bug fixes, updates, news & your questions answered by the founders Paul Davison, Rohan Seth & the team from Clubhouse, at their weekly Town Hall

Hosted By

  • @Paul 
  • @Rohan
  • @Anu
  • @StephSimon 

WEDNESDAYS NOW 5pm PT – New User Orientation 

SUBMITTING QUESTIONS

Submit throughout the week & we will prioritise the most commonly asked questions. 

This Week On Clubhouse @StephanieSimon

??NAME?? = Unsure of the correct name / spelling despite research
  •  

Drue Kataoka, Swan Sit & Kat Kole

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Updates & Product Roadmap - @Paul

  • Thanks the LGBTQIA & Allies Community for amazing community conversations during Pride Month 
  • Nigerian press conference next week !
  • creator first programme live now in Brazil, announced this week – Deadline 21st July 
    Email : creatorfirstbrail@clubhouse.com
  • We want to help more people to host press conferences on Clubhouse! No need to do your hair!
  • Over 500k rooms per week now on Clubhouse 
  • Creating more tools to help moderators – as they are like the hosts of a party, it’s unlike text based platforms!
    • 2 session on basics and best practises 
    • Live Q&A 
    • 10k per session came by
    • Clubhouse HQ has more details 
  • Room on sustainability (SDGs) that grew into a company

PRODUCT 

  • Short update as a lot is under the hood right now
  • Focus on making sure you can find great rooms every time you open the app
  • Bigger release coming in a couple of weeks
  • New notification formatting – with photos of the people, and speakers showcased 
  • New reporting flow on iOS 
  • Ton of Bug Fixes iOS / Android from community  from shake to notify 
  • Follow suggestions in hallway – some people have this already – Carousel format 
    • Just added events to carousels internally to test 
    • Can feature events that are more relevant 
    • Clubs coming soon to carousel 
    •  

iOS 

  • New reporting flow on iOS 
    Hopefully you never need to use it! 
  • Ton of Bug Fixes 
  • NEXT RELEASE WEEK AFTER NEXT 

ANDROID – NEXT WEEK RELEASE

  • Payments coming
  • Notifications settings to control what you want to receive 

LIVE

Rooms in explore above / below

Explore button – What rooms get after over above explore button – top of feed. And can I give feedback on rooms I see

  • This is constantly changing 
  • This is function  of people you follow and clubs you are in
    • Do you follow the speaker 
    •  
    • Do you follow people in audience
    • Are you in the club 
    • Coming up…
      • Do you tend to join for specific speakers, will show you more! 
      • Sometimes friend of friends network, if not entering – we will show less 
      • Easier to hide rooms & show less rooms like this 
    • Can unfollow people to make less likely to show in feed
    • Topics (150 ish) are taken into account & we try to match to rooms
      • Club hosted rooms have topics – as clubs have topics, 
      • Rooms not in clubs inferred on titles etc 

Suggestions clubs & rooms 

Follow suggestions for people are great – want to see recommenced rooms / clubs & previous rooms in club in past 

  • Events testing internally now – hopefully a week
    • 20% users have this already! 
  • Clubs – hopefully 2 weeks
  • Search con upper left
    • People & Club search
  • Calendar
    • Suggested events 
  • Active clubs and rooms in past
    • Ranked by activity of clubs – shown higher up over less active. 
  • Always working on ‘Informing The Tap’

My history

Could you make possible to see clubs I visit most often & rooms I join

  • Not possible today
  • Your explore tab
    • Tap upper right – shows recent speakers you listened to
    • No way to do top speakers you listen to
  • Public / Private history is interesting, as when IN room, people can publicly see you are in the room! 
  •  

Regular private rooms

What is best way o do private room we  regularly host?

  • A lot fo people have clubs and don’t host regularly 
  • Clubs are like conversation series 
  • How to setup : 
    • Form club
    • Add members of club
    • Schedule conversations 
    • Can’t make recurring yet
      ( To stop DEAD rooms )
    • Send calendar invite 
  • Bit more work but higher quality for everyone 
  • Could add clone events 
  • If recurring & you didn’t meet a couple of times – NO SHOW, we could remove from calendar – Possibly July time

Notifications

Really like new Notification format! When are notifications sent out – can I turn off when speaker? 

  • When you follow someone we will show them in feed ‘sometimes‘, being smart about it – but you can update.
    • You can choose add bell to say ALWAYS tell me
    • NEVER notify me
    • Default is sometimes!
  • Adding machine learning to make this better!
  • Turn off notifications when. I am a speaker / not notify people when I join stage 
    • We have design for this 
    • Want you to be able to ‘join quietly’ like you can leave quietly

Pings & room notices

Sometimes want to stop room notices, but want pings for invites directly only

  • Not currently
  • Will be in future
  • Pings and room notices bundled atm 

Hide rooms based on topics

Some rooms I don’t want to see. Is there room to mute keywords / emojis to stop them showing? 

  • Makes sense
  • We should launch
  • Not on roadmap fro next few weeks
  • Like mute keyword

Profile @mentions

User profiles @mentions – Can’t use handles for other platforms, as this links inside Clubhouse

  • Verified Instagram / Twitter links currently – like real verification who they say they are & to connect more 
  • Often used. to link to other user they recognise / work with 
  • We would probably not do. this way but link to other social platforms 
  • Love to help people use Clubhouse to grow on other platforms 
  • Currently a UI Issues – can see the username of 2, as well as tap, will. goto multiple rows / hide usernames behind the tap ? 
  • QUICK FIX add period / not use @ 

Recurring events

Could you make easier to setup recurring events. Take too long

  • Yes we will do that, but details to work out
  • Want to help you change details on this for each week 

Club member permissions

Could you make it possible to give different permissions. Who can start rooms, and invite people / approve etc

  • Coming soon
  • On July roadmap 

Closing open rooms

Can you change public room to private room. May want to close room to new people

  • Always planned and intended to 
  • Can open private to social rooms
  • It is something we want to do
    • Heavily requested to lock room at certain size, or when sensitive topic
    • Need to revoke permissions  that room has when opened 
    • If someone was in. and leaves can they rejoin etc – so need to work through

Double room conversations

Like to suggest including two conversations to happen in room. One on stage, and one in audience around what the speakers are discussing

  • Think it’s important
  • Think it’s already happening on other platforms
  • Think it’s really cool 
  • Think bigger rooms serve as a focus point to talk around 
  • Audio side may be complicated
    • How do you listen to both sets of audio? 
    • Who can talk to who? 
    • Few other considerations

Overflow & spin off rooms

Are you adding any features to create 2nd rooms to handle overflow rooms, or to have spin off smaller conversation? Or to expand the FULL rooms? 

  • Community guidelines says you can’t do this, most people allow this when bigger rooms.
  • Working on this, but not priorities
  • Want to make room limit bigger (Currently around 8k)
  • Smaller conversations

Recording rooms

Any plans for creators. to record rooms, and who would own that content? 

  • Nothing to share atm 
  • What can you do when people come together to talk?
  • We are not religious about live only!
  • Imagine we will have recording in future but need to be thoughtful to allow it
  • creators would own it

Brands on Clubhouse

Seen account representing brands. IS this something we can all access? 

  • Accounts should be real people 
  • Clubs can be brands
  • We are early as a platform 
  • Always try to understand what is missing and what you want to be able to do? 
    • Logos? 
    • Background music 
    • Have multiple people through same account. in room 
  • BRANDS : partnerships@clubhouse.com

Subscriptions & paid rooms

When can we see tickets rooms, club subscriptions etc? 

  • Not sure timing 
  • Later this year
  • Business model – not sure yet
  • We grow when creators grow – transation fee on some bits 

Bringing existing communities

Is there a good way to bring people from another community

  • If you have club and setup event you get loaded. with invites to get community over 
  • We will give more if you need them 

Blocking

Blocking – I would like to know if I have blocked someone. I don’t want blocked people to see my profile. 

  • Not able to see who you blocked 
  • Soft blocking
  • People you blocked don’t know you blocked them
  • When you speak they can’t see you are speaking / or the eroom

Communication in room

What chat features are you thinking to add? Any other features. to communicate in the room as audience? 

  • Need to understand this better and it’s use cases to make it work best
  • What doe sit do to experience for users & speakers
  • Always preference speakers when there is a trade. off
  • We think some important structural pieces and happening already 
  • Would like to launch, no timeline yet

Final Thoughts & Show recommendations

Recurring club rooms – weekly club meeting

More political talk radio – same time every day, with today’s news 

Debates 


@Paul

Clubhouse Are Still

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