Clubhouse Sun 13th June 2021

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All the latest bug fixes, updates, news & your questions answered by the founders Paul Davison, Rohan Seth & the team from Clubhouse, at their weekly Town Hall

Hosted By

  • @Paul 
  • @Rohan
  • @Anu
  • @StephSimon 

WEDNESDAYS NOW 5pm PT – New User Orientation 

SUBMITTING QUESTIONS

Submit throughout the week & we will prioritise the most commonly asked questions. 

This Week On Clubhouse @StephanieSimon

??NAME?? = Unsure of the correct name / spelling despite research
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Drue Kataoka, Swan Sit & Kat Kole

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Updates & Product Roadmap - @Paul

Thoughts with those around the shooting in Austin 

  • Welcome millions new users to the community this week
  • More from creator first programme – discussing how we will expand beyond US in the next few weeks across our socials

PRODUCT 

  • Moved from weekly, to bi-weekly releases
    (Every 2 weeks)
  • Building features at same pace but release 

Next release Tuesday 

  • Discovery is top priority 
  • Lots under the hood – Best clubs, best notifications based on relevancy, follow suggestions etc 
  • Longer term features 
  • Improving Internal tooling – support / Trust & Safety 
  • iOS new notification preferences 
  • Making more customisable on notification types
  • Improving how notifications look 
  • Lowering bar for setting up clubs 

ANDROID

  • Adding hallway recommendations –
    People, Topics, Clubs & Events
  • We ship the ability for notifications, then apply to user side once perfected on back end – next few weeks. 
  • Hide rooms – Tap to hide
  • Adding ‘sidebar’, swiping right to left to see this AKA ‘buddy list’ of all your friends online and clubs you are in 

NEXT RELEASES 

  • Aiming forJune 29th 
  • Under the hood
  • Discovery
  • Room ranking
  • Fewer better notifications
  • Discoverability improvements 
  • Notification quality

Android 

  • Payments 29th June in US
    • Anyone can send
    • Some can receive 
    • 100% direct to creator, small fee to stripe for processing
  • Nominate people to join club
  • Notification updates 

LIVE

Search for rooms like this

Discovery – Room search, have you thought of real in the moment search feature – searching for other rooms on this topic

  • YES
  • Crazy we don’t have search for all things in app
  • Can search clubs & users in top left right now 
  • What do you want to be able to search 
  • What happens if there are no results for that search?
  • Suggest instead of search? 
  • Is it universal search for people, clubs and events? 

Hallway preference for multi-lingual

Support for multiple languages. I host multi lingual rooms, and do live translation – how do we tag in hallway. They are intended for multiple languages 

  • We do NOT support this well right now and not a use case we hear about al lot 
  • Excited about bringing people together 
  • Currently assign single language to each room we see, so would NOT show if was not users main language 
  • May add option to tag languages in future, but got to consider people misusing feature
  • Probably tagged to language of title of room

Muting club events / rooms in feed

How to handle clubs – Please let us mute or remove rooms from specific clubs. Don’t want to stop following people but don’t want to see rooms form specific clubs

  • If you don’t ever enter rooms someone is in, we plan to show it less
  • When you HIDE a room, more detail on WHY you hide it 

Any tools planned for online classes

Education – Given growth of Clubhouse, do you see used for online course / classes. What features will you imagine adding? 

  • Have seen this on the platform already
  • General release would help as removes invite restriction
  • Private rooms is important for this 
  • Discussion style course would be best suited 

Show series setups

Any addition thinking on show series linking to same users, and notifying users of the whole series

  • Recurring rooms can lead to rooms that don’t happen – so didn’t for this reason as bad experience 
  • We could do right now with tools in place
  • From calendar you can tap big green button to start room when it’s right time
  • We could detect no shows, and remove all future events from calendar 
  • For consumers – could add in RSP for the whole series. 
  • BELL – send reliable notification only when it actually happens & be styled differently, RSVP shows people are interested and it’s popular to show to others.
  • We could only show mini calendar what you RSVP to and then show better in hallway 

Club invites

Limited interested users can join club as users can’t invite everyone, or could you add request to join button? 

  • We need to remove this friction
  • If people follow your club, no reason top rate limit invites to club
  • Over next couple releases 

Room templates

Could we save templates for regular rooms? 

  • Used to clone old room 

Hyperlinking

When will hyperlinks become available?

  • Links to Clubhouse objects – already @mention them in bio – Want to add to clubs and rooms too!
  • People don’t know club usernames – so need more UI – and want to
  • Want to enable web based links, but considering misuse and how to make safe

Audio signals when people join rooms

Blind with voiceover, no auditory signal to know new people in room? 

  • Got to work out solution for this as it’s important
  • Tricky but important 
  • Appreciate the suggestion

Intro workshop

Most youngsters using – could you do 1 hour workshop for students to learn how to use platform – Prof in India

  • New user orientation – but appreciate the timing is not great for everyone 
  • Let’s add to the documentation for async resources

Analytics and user data

When will room hosts & mods get analytics?  Will you give more info on people in rooms to these users running rooms? Could I export my follower data?

  • Discovery is more important 
  • More important right people can find your room
  • As creator.we want to see you grow your audience, and. to make tools to help you do that 
  • After that in room feature to share more data
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International monetisation

When will monetisation become international 

  • Working on this over the summer
  • Lots international regulations as international complexities 
  • Next couple of months globally 

Room paywalls

When will paywalls for rooms be available globally? 

  • Next couple months 
  • Need to help grow rooms as priority then focus ont. his

How clubhouse makes money

How does Clubhouse make money?

  • We are lucky to have support of 100s investors across all different industries 
  • A lot of different backgrounds 
  • Plan to support moving forwards – Small cut on transitions
  • We only make money when creators do 

Clubhouse vision

We have seen lot of people rushing to Clubhouse – what’s your vision? 

  • Build a better social media
  • Genuine human connection 
  • Spend as much time as you want 
  • Leave feeling better than when you joined 
  • Come together in groups big & small and connect in a way that is more human 

VOICE IS POWERFUL

  • It has been around. for years
  • We enjoy conversations
  • Most people can use voice
  • We want to leverage this medium 
  •  
  • Great wat to connect 

Social & closed rooms

Whats difference between social  & closed / private room? 

  • Closed room – Hand picked and not shown to other, or in sidebar where you are 
  • Social Room – just to people you follow as moderator 

Completed bios

To make safe and trust profile – could you make sure bio info is added before using? 

  • People could add anything 
  • Prefer giving reason to, rather than forcing 
  • Leads to more genuine connections 

Final Thoughts & Show recommendations

Video games & games culture rooms
Big E3 news this week

Commute shows
Paul had first commute this week 
Purpose built for the morning commute / drive home etc

Rooms with structure to help people speak authentically 
Example : ROSE BUD THORN 

@Paul

Clubhouse Are Still

COMMUNITY SUCCESS

❤️ Community Support Lead
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
❤️ Community Support Specialist
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 

COMMUNICATIONS

✍️ Head of Creator Communications
LOS ANGELES, CA
 
✍️ Head of Partnership Communications
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 

DATA SCIENCE

📈 Product Data Scientist
SAN FRANCISCO, CA
 

DESIGN

🎨 Brand Designer
SAN FRANCISCO, CA
 

ENGINEERING

💻 Software Engineer, Machine Learning
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
📱Software Engineer, Backend
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
📱Software Engineer, Full-Stack
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
📱Software Engineer, iOS
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 

FINANCE

💵 Head of Finance
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 

GENERAL

👋 General application
SAN FRANCISCO, CA
 

MARKETING

 
⚙️ Community & Growth Operations Manager
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
🎙️ Community and Content Coordinator
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
🎙️Head of Creators
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
📲 Social & Editorial Manager
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
🤝 Creator Partnerships
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
🤝 Head of Brand Partnerships
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 

PEOPLE

👋 Head of People Operations
SAN FRANCISCO, CA
 
👋 Technical Recruiter
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 

POLICY

📝 Privacy and Security Policy Lead
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 

TRUST & SAFETY

🛡️ Trust & Safety Lead
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
🛡️ Trust & Safety Specialist
REMOTE (US-BASED) OR SAN FRANCISCO, CA

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