Clubhouse Sun 6th June 2021

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp
Share on pinterest
Share on email
All the latest bug fixes, updates, news & your questions answered by the founders Paul Davison, Rohan Seth & the team from Clubhouse, at their weekly Town Hall

Hosted By

  • @Paul 
  • @Rohan
  • @Anu
  • @StephSimon 

WEDNESDAYS 6pm PT – New User Orientation 

SUBMITTING QUESTIONS

Submit throughout the week & we will prioritise the most commonly asked questions. 

This Week On Clubhouse @StephanieSimon

??NAME?? = Unsure of the correct name / spelling despite research
  •  

Drue Kataoka, Swan Sit & Kat Kole

  •  

Updates & Product Roadmap - @Paul

CONGRATS PRESS CLUB with Josh Constein
The most popular recurring clubs on Clubhouse
Celebrated 1 Year on the show & birthday 
Wrote first article on Clubhouse

Big productive week under hood & behind scenes
Working on discovery & feature parody between iOS & Android 

We hosted the 1st Indian Town Hall 

First Official Clubhouse Press Conference (in India)
Room hit 10k current users – when cap is 8k, packed to capacity 

All town halls close with song about TOwn Hall community 

UPCOMING TOWN HALLS 

Germany – Wed 
Nigeria
Mexico 

Aiming to grow regional languages – so people can experience Clubhouse in a way that’s native to them!

PRODUCT

ANDROID UPDATE

  • 2nd of 3 updates to reach parody
  • Links social account 
  • Stunning growth doubled again this week on last week  (Now 4m?)

IoS Release last Monday 

  • You can now discover people, clubs and topics directly in hallway 
  • Working on timely, relevant notification so it’s better every time you get one
  • HALLWAY : Added new unit – carousel – People Events, Clubs & Topics you might be interested in
    • People out now – waiting on feedback and tune it for other formats 
  • Easier sharing from calendar, add to calendar, RSVP 
  • RSVP direct from clubs page to reliable notification & add to mini calendar on hallway & help us promote popular clubs 
  • Making room for carousels, now press and hold not swipe away to get rid of rooms 
  • Fixed a bunch of bugs (including the s

ANDROID RELEASE LAST WEDNESDAY 

  • Ability to link Insta & Twitter 
  • Ability to follow people / clubs from room 
  • More upcoming events on club pages 

NEXT WEEK

iOS NEXT WEEK 

Working more long term 

  • Lots of work on discovery and under the hood
    • Notification focus 
    • More notification preferences
    • Formatting of notifications, bolding & photos etc 
  • Relaxing limitation on who can create a club 
    ( 1 week + followers + spoken number of times )
    To ensure quality focus not stale clubs – but has worked well 
  •  

ANDROID NEXT WEEK 

  • Under the hood
  • Feature parody 
  • Carousel in hallway for discovery
  • Add sidebar / buddy list 
  • And notifications 
  •  

LIVE

Discovery & search vision

Prioritising search and discovery – what the vision / goals once done? 

  • Critically important as LIEV service 
  • Amazing moments happening all over the world in all languages and 1000s topics 
  • Our job is to show one / 5 / 10 right for you
  • GOAL : Every time you open the app – to ensure  there is an incredible room for you that you can jump into and
    • Learn
    • Participate
    • Deepen friendships 
  • 4 ways we do this 
    • Follow suggestions – Already know & as you use more, we try to use signals you give us and show more related people. 
    • Suggesting Clubs you might want to join, based on topics – only in search ATM, so we want to get smarter on this. Looking at how popular rooms are & do people stay in rooms & people you know do they spend time there? 
    • Show you the right rooms – LIVE or upcoming events, based on people speaking, how many you follow, people in audience, following club, topics club is about, room retentions 
    • Notifications need to be really relevant – Currently function of who you follow, 

Language filtering

Language filtering – Interested. in specific languages, person who invited me is different local language and now hallway filled with their languages, can I refine this? 

  • We don’t ask what language you speak 
  • We work from some signals, where mostly it’s been good, but it’s not perfect 
  • We need inference and additional settings
  • When never enter rooms in specific language 
  • Ultimately settings to say I want this or don’t want this languages 
  • Need to add or infer languages for rooms
  • Couple months ago no language filtering 
  • Pleasereport bug : if specific issues. 

Accessing clubs from hallway

Be great to click and access  club is run by without joining room. 

  • Could do tap target for club to club
  • Rest of tap target to room itself
  • Molly who recently joined as designer – suggested elipsis on rooms in hallway to have more actions
  • No desig n as yet

Hiding room issues

Feature. to slide / hide room – Swipe away. To depend on long press takes a long time and could accidentally join by pressing  – could. you bring back swipe away

  • Could have upper right 
  • Does this lead to accidental taps & lead to cognitive overload
  • Debating internally – do we keep tap and hold, add x, or elipsis, with multiple actions 
  • Keep thoughts coming – so we can evolve them over time

Tagging rooms with topics

Will you make possible to tag a room, which can be search by others? 

  • Long term – consider all signals 
    • Speakers, title, who is in room etc
  • Topics currently limited so wouldn’t be good 
  • Need to make sure not gamable 
  • Need to work on UI to tag rooms, 
  • Do you make visible?
  • Are they tappable to see other rooms on topics 
  • Front of mind 

Social / private room usage

Best use cases for social / private rooms? In clubs or 

  • Use for small intimate conversations 
  • Not shows
  • To hang out with friends 
  • Lots use but not in feed as privvate

Joining as speaker

When do I join room as on stage rather than in audience. Rather always be in audience. &choose. 

  • If you are host
  • Friend starting room, invited to join them,  and 2nd in roomotherwise you always join audience 
  • We need to work on UI 

Showing current speaker at top

Any changes to show current speaker at top of room 

  • Wanted to do for a while 
  • Only reason at first was no plan for big stages when built at first 
  •  

Hand raising issues

Any way to turn off hand raise without losing queue who already raised hands?

  • Not atm
  • Should clear the queue
  • People use for polls & other usage cases 
  •  

Adding people to clubs

Love to add people to queue from their profile. Have to search for them.

  • We want to but not most important thing yet
  • Working on from design – improving clubs and shows infrastructure -possibly part. ofthat change 

Podcasting on Clubhouse

Do you know when recording for podcasters etc would be a feature ?  Can we host here or export to else where? 

  • creator first – you choose 
  • Community guidelines say you can’t without expressed permission 
  • Some pretty professional setups 
  • Are we going to \
    • make easier in app
    • publish elsewhere
    • publish here? 
  • How do we preserve what’s special about Clubhouse?
  • Achieving would make more convenient but less Special – and would create. a queue to get through so would also be less fun!
  • True of LIVE mediums
    Like early days of Insta vs Snapchat – different user experiences and expectations 
  • More about spontaneous fun conversations 

Brand building

How do you think about people building brand on clubhouse if. not hosting LIVE rooms? 

  • We think it’s important
  • Anything to inform the tap to follow

Tipping appreciation

Love to show appreciation to those who tipped me. Would you consider adding top tippers to profile / clubs? 

  • Looking at all sorts of creator tools to help this 

Voiceover issues

Blind with voiceover iOS – Using screenreader couldn’t see if someone was online or not

  • Oversight 
  • Please let us konw any others 

International access to town hall

Like to attend town hall – as I am in Australia, would you consider different times. So we could join live

  • Used to do 4pm PT 
  • Bad outside USA, eg Europe & Africa 
  • Never perfect time for everyone 
  • Not sure exact answer 
  • Doing more could be helpful 
  • World tour is helpful 
  • 6pm PT Wed – New user orientation 
  • In future – need to have to have more asynchronous ways to accomodate everyone 

What data do you store?

What data do you store about users and where is it stored. Are. anyrooms recorded? 

  • Privacy policy spells this. out
  • Minimise data we collect to make app work for you
  • No ads or cookies 
  • Maintaining account is what we store, topics & rooms you enjoy, contacts for people in app 
  • Rooms only recorded if trust & safety issue reported. 
  • Never record audio if muted / in audience
  • Try to be transparant as possible 

Real identity and fake profiles

Can you clarify user identity – seeing lots of 

  • Real identity service 
  • Could change name & username in early days
    • People would change all the time 
    • People could impersonate others 
  • Community guidelines spell it. out
  • You should have identity that is persistent
  • Building for whole world 
  • Have to allow pseudonyms for human rights issues? 
  • Building out trust & safety team & help you report this if you see it !

Final Thoughts & Show recommendations

Press conferences – Cool when. we did private room with PR people to come to stage to ask questions. 

People like not being on camera & having notes & back channel comms, so worked well 

No logistics / snack etc 

Post game press conferences – Anu 

Signing in the shower rooms – very fun! 

@Paul

Clubhouse Are Still

❤️ Community Support Specialist
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
✍️ Head of Creator Communications
LOS ANGELES, CA
 
✍️ Head of Partnership Communications
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
📈 Product Data Scientist
SAN FRANCISCO, CA
 
🎨 Brand Designer
SAN FRANCISCO, CA
 
💻 Software Engineer, Machine Learning
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
📱Software Engineer, Backend
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
📱Software Engineer, Full-Stack
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
📱Software Engineer, iOS
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
💵 Head of Finance
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
👋 General application
SAN FRANCISCO, CA
 
⚙️ Community & Growth Operations Manager
REMOTE (US-BASED) OR SAN FRANCISCO, CA
🎙️ Community and Content Coordinator
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
🎙️Head of Creators
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
📲 Social & Editorial Manager
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
🤝 Creator Partnerships
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
🤝 Head of Brand Partnerships
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
👋 Head of People Operations
SAN FRANCISCO, CA
 
👋 Technical Recruiter
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
📝 Privacy and Security Policy Lead
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
🛡️ Trust & Safety Lead
REMOTE (US-BASED) OR SAN FRANCISCO, CA
 
🛡️ Trust & Safety Specialist
REMOTE (US-BASED) OR SAN FRANCISCO, CA

Share This

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp
Share on email
Share on telegram
Share on pinterest
Share on print
Share on reddit

Keeping You
Up To Date

Not got time to watch / listen to the latest tech town halls?  Let us do it for you!

Recent
Updates

Clubhouse
Tristan

Clubhouse Sun 20th June 2021

All the latest bug fixes, updates, news & your questions answered by the founders Paul Davison, Rohan Seth & the team from Clubhouse, at their weekly Town Hall

Read More »
Clubhouse
Tristan

Clubhouse Sun 13th June 2021

All the latest bug fixes, updates, news & your questions answered by the founders Paul Davison, Rohan Seth & the team from Clubhouse, at their weekly Town Hall

Read More »
Clubhouse
Tristan

Clubhouse Sun 6th June 2021

All the latest bug fixes, updates, news & your questions answered by the founders Paul Davison, Rohan Seth & the team from Clubhouse, at their weekly Town Hall

Read More »

Stay Up To Date

Not got time to watch / listen to the latest town halls?  Let us do it for you & keep you updated in your inbox!