Hosted By
- @Paul
- @Rohan
- @Anu
- @StephSimon
WEDNESDAYS 6pm PT – New User Orientation
SUBMITTING QUESTIONS
- support.joinclubhouse.com
Link to submit Qs at the bottom - Tap your profile > Settings > FAQ
Submit throughout the week & we will prioritise the most commonly asked questions.
[ ROOM LIMIT STILL 8000 ]
This Week On Clubhouse @StephanieSimon
??NAME?? = Unsure of the correct name / spelling despite research
- Acknowledge the tragedy across Israel & Palestine & it’s on our mind. Constructive dialogue, for a more peaceful future. You are in our thoughts.
- Pilots of creator first programme episodes – 1 week left
- Valuable life lessons from kids – one of Steph’s favourite rooms
- I think we need to speak to ourselves the same way we talk to our children
- Nicki Minaj surprised her fans on Clubhouse, talking new music & m
- Big Boy surprise appearance on Clubhouse
- Dr Anthony Fauci had another surprise this week, 8000+ listeners as advisor to more than 7 Presidents
- So many welcome hats from Android launch this week
- Thank you for all the welcome rooms
- Special shout out to Techno Town Hall
Drue Kataoka, Swan Sit & Kat Kole
Product Roadmap - @Paul
- Thanks for all the welcome rooms for android users
- More creator first programmes in Clubhouse HQ club
- Android launch in Beta US first, New Zealand, UK, & Australia
- Bugs founds and addressed
- Smoother than expected
- Thanks to Android team
- Tuesday 6pm PT roll out to Japan, Brazil & few others
- Thursday to Nigeria, India & rest of world
- Lots of users changing profile pics to ‘JUST LISTENING’ – Very cool hack to not get called to stage
- QUESTION : Seen a lot of cool 3rd party tools for images for rooms, image, link, what is the best 3rd party tool you use – let us know, people have been asking us : townhall@clubhouse.com
PRODUCT
- One pushed
- One ready
- One working on for this week
- Big – Android release
- Improved language filtering
- Topic filtering
NEW RELEASE
- Will be able to see list of all people who have paid you & thank them / custom message
- All people you have listened to in a room – in past 10 days, to follow up
- @mentions of profile will link to other people
- Getting Android to feature parody with iOS
COMING SOON
- Club creation\management
- events on profile , rsvp & events on profile
- DISCOVERY
- people to follow
- best clubs for you
- best rooms for you
- best notifications
- better controls & settings
- better algos for relevancy
LIVE
Notifications
Notifications – Infrequent setting – they still get un wanted notifications
Can we get options to get specific events / time periods, or to give feedback on notifications like swipe rooms in feed
- Actively prioritising
- Events – makes sense
- Time period
- PAUSE already option
- Time – not at work / sleep
- Good Idea
- Feedback sounds like good idea
- Thinking we will do more
- Appreciate granularity of suggestion
- Aaron working on this week
Finding live club rooms
Easy to find clubs, hard to find LIVE events for clubs.
Like highlighted for the clubs shows in search to decide to jump in
If I follow I want to see rooms for these clubs?
Might be more likely to jump into clubs I can join room in immediately
- SEARCH – Show active rooms
- Makes a lot sense
- How do we better inform the tap
- Show metric of rooms hosted per week
- See feed for clubs I follow
- Calendar needs a lot of work
Events calendar
Events Calendar.- Like new feature of rooms on profiles & clubs, can we see specific dates, not by club or person?
- Events calendar is really bad right now
- Algo to permissive and not as useful as should be
- Added RSVP to events
- Tap bell to be notified
- Shows feed in today view
- Tap will inform us
- UI of Calendar view
- More compact view – takes ages to scroll few hours let alone a week
- Surface more contextual information to see events of interest – eg friends going
- Add search
- Filters & Views
- Skip to dates
- Not done design sprint to see priorities
- STEP 1 – Add RSVP
- STEP 2 – Build UI on top of more data from RSVP
- Better ways to surface better events for you
Speakers on stage
Rooms & Clubs – Number of speakers on stage & speaker management, Some rooms mods get lots of people to stage – can we limit number. of people on stage to stop this distraction
- Version 1 – everyone was a speaker, no audience
- Version 2 – Anyone on stage could add anyone else
- Later version – Moderators only to add people to stage
- Decided to leave uncapped to allow people to vote with their feet
- A lot of bad rooms with too many people on stage, just for notification
- Somehow big rooms work on Clubhouse – works only in practise, not in theory.
- Feels like party & welcoming and participatory.
- Lots of points of view and insights
- What causes it to be bad?
- Showing who’s speaking better
- Change UI
- Understanding problems too many speakers help us resolve this rather than cap it
Direct messages
Any update. on DM in Clubhouse? Would make platform more efficient
- DMs – Excited for this
- Going to add another layer here to help maintain relationships
- MOD Backchannels useful
- Link sharing would be useful
- Pretty involved project
- Like to think in days and weeks not months and years
- WEEKS?
Follow room / club popup
Follow suggestions in room – Pop up to follow speaker / club takes to much space & like to dismiss
- In a room, you listen for long enough, you get pop up prompt / toast
- Needs tuning, to stop popping back up
- Can we dismiss by swiping down – maybe not obvious enough
- If popping back up – let us know
- Good piece of infrastructure to help grow following
Club invites followers / members
Club feature to invite 1000 people – takes to be members not followers of clubs. Some want to reserve membership for those organising events
- Want to separate clubs and shows
- People who want to build following
- Others don’t want to do. that (Private community)
- Shortcoming of product design
- Changing this week to make them a follower instead
- If club allows followers – become followers, otherwise will become members (As assume members only club) LIVE NOW (server side only deployment!)
creator first
Are creator first scheduled specific times?
How will we know winners?
- Schedule – creator preference
- Last week – 5 today & rest of week – go to Clubhouse HQ
Raising room visibility
Is it best to run show from club or separate event? What can I do to ensure people see room when I host it?
- Best hosted from Club
- The club following will be notified of the event
- Add to calendar
- Descriptive title
- Grab link & share on socials
- Tell people in rooms
- On profile
- Collaborate with those with a following to notify their followers
- Relevant NEWS does well
- Tag Club with topics for the algo to know
- Talk to other hosts & mods, and see best practises. and techniques
SEE : JoinCLubhouse.com – Hosting Practise
Sponsorships
If getting approached by companies for sponsorships, how should I handle this
- Creators / Brands contact us at partnerships@clubhouse.com
- If you want to work with them then do
Creator salaries
Have you thought about paying creators a salary. on sliding scales? People spending a lot of time on here creating great conversations
- Considering lots of options
- creator first accelerator already running
- Build out tools for anyone to monetise directly
- In room tipping
- subscriptions
- brand collabs
- Want to lead the way on this
- Very focussed on the creator economy
Tracking payments
Could we do something to track payments?
- In this weeks release
- Everyone who has paid you
- Can send thank you
- Can customise
Clubs on Android
When do you expect clubs in Android? Any resrictions on who can access?
- This week
- Restrictions like iOS – quality & SPAM predictions
- Up to 2 clubs per month
- On app for set time
Updating topics on Android
Can you add way to update topics & categories of interest on Android?
- Should have option to update topics
- Only once during on-boarding
Android in India
Timeline for Android India
- Thur even PT
- Still invite – slow roll out
- Can download, and invite to get on
Policy changes
How do we know when policy changes are made? Will we be notified?
- Consider living documents as we take more feedback and learn
- Consider them this way in perpetuity
- BIG Changes or categories we enforce
- Timestamp on policy updated
Privacy around reports
If private room has report is a recording kept?
- Want as little data as possible
- How audio works
- Temp encrypted buffer while room is live
- Safety report
- Team will investigate only if flagged
- Do not retain f no reports
- All in privacy policy
Misinformation
Misinformation – Lots of bits around COVID – what are you doing to ensure
- Not one way for info
- People with mistaken idea on topics, and they learn in the room from those who know
- LIVE, interactive & dialogue
- No way to propagate
- When rooms / speakers flagged we look into
Third party apps
3rd Party Apps – What email to send to?
REQUESTS FOR SHOWS
- Town Hall Formats
Use for company and make private to club for company - Reacting & respond to real world situations
Helping people navigate different things - Welcome rooms – Especially for Android
Feels complete now Android is here, love seeing people support new users
Final Thoughts...
We designed this to be a big blank canvas filled with the faces of amazing people. We are grateful we get to build this platform every week
Fireside chat with Drue Kataoka happening now.
Superfood Sunday : Laurie Allen
@Paul
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