Clubhouse Sun 9th May 2021

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All the latest bug fixes, updates, news & your questions answered by the founders Paul Davison, Rohan Seth & the team from Clubhouse, at their weekly Town Hall

Hosted By

  • @Paul 
  • @Rohan
  • @Anu
  • @StephSimon 

WEDNESDAYS 6pm PT – New User Orientation 

SUBMITTING QUESTIONS

Submit throughout the week & we will prioritise the most commonly asked questions. 

[ ROOM LIMIT STILL 8000 ]

This Week On Clubhouse @StephanieSimon

??NAME?? = Unsure of the correct name / spelling despite research
  •  

Drue Kataoka, Swan Sit & Kat Kole

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Product Roadmap - @Paul

creator First programme
Pilot season starts tomorrow 

Clubhouse HQ Club has all shows on Club Page 

Shout to Amanda (Paul’s partner) – Paul met in high school, he’s been dealing with start up ideas for years!! 

Happy mother’s day to Jen – Rohan’s Partner 

HAPPY MOTHER’S DAY 

Welcome Android users 

A little over a year since they started out based on voice. 
Always a measured approach to growth and taking feedback from community. Expanding through invites only, on one platform. As platform grew too quickly it broke lots of bits, moving focus to fixing, and expanding company and team to build better. Shown how universal voice is as a platform. The need to gather with other humans 

Clubhouse for Android from today 

  • US First 
  • English speaking next 
  • then further role out 

Can download and be notified when open in your area too 

Download @ Google Play
Will be notified when LIVE in your area!
 
creator First Programme  is NOT owned by Clubhouse
We are just supporting them to ensure they get best chance to make it work & to earn through Clubhouse 
LAST SUNDAY 
  • Better prompts to follow club from room
  • Better notifications 
  • Under hood improvements to suggestions and hallway feed 
  • Improved trust and safety tools 
  • Improved voiceover 
  • Double tap with 2 fingers and will announce who’s speaking 
  • RSVP to events now so you get notifications
    • Special notification looks different and buzz when room starts 
    • Able to better recommend rooms and events to you based on your RSVP & lots of friends 
  • Improving the calendar view
    • Fewer and better suggestions on events for you 
  • Added upcoming events someone is hosting to their profiles 
  • Voiceover
    • Improved tagging 
    • And ironed out some bugs 
  • Updated links in app to clubhouse.com not joinclubhouse.com 
  • Bugs Fixed
    • Duplicates 
    • Scrolling issues in calendar view 

NEXT RELEASE – Next few days 

  • Improved Payments
    • Thank yous
  • @ mention on profile so you can link to others profiles on your bio 
  • User & topic suggestions in feed 
  • Notification improvements
    • Algorithm
    • Better visuals for notifications  

SOCIALS 

  • @clubhouse – Twitter // Instagram 

You can INVITE ANDROID USERS NOW 

LIVE

Back navigation option

Can you add home button to get back to start – saving back multiple click in discovery train? 

  • Good point 
  • Why a lot change to top 3 things in tab  bar at bottom of app 
  • Hidden iOS feature – long press all the way back through history of pages in app 

Club notifications

Club notifications – Could first word be club name not members names? 

  • Lots of work on notifications 
  • Not sure one way round works best for all usage cases
  • Depends on the strength of connection of people in rooms as to how best to show
  • Adria and team working hard on this every day 

Hallway info

In hallway – card showing people in room. – nice to see who I follow, then understand why I am seeing this & in room see who I already follow? 

  • Top hallways – typically from people you follow speaking / audience 
  • Finding the right design is tricky as so many variables 
    • Speaker / audience
    • Do you follow some or all
    • Is it topic you follow
  • Looking at different design over time to improve this
  • Balancing info density and cognitive side too 

In room showing people you follow

  • Currently 
    • Speakers
    • People speakers follow 
    • Everyone else
  • Reason for people to arrive quickly due to arrival order
  • Everyone sees the same view 
    • Useful for highlighting people by location 
  • Could look to  bold people -harder to can though? 
  • Room view is going to evolve as they grow – because won’t practically see everyone 

Back to previous events

After event I want to see speakers bios to review. IS this possible

  • Working. onhow to aloow you. tolook back at rooms you have been in. andfind people you listened to 

Duplicate notifications

Is it possible to get notifications more than once for a room? If so can we NOT  let that happen? 

EXAMPLE 

  • Someone you follow is speaking and you don’t join 
  • 4 friends join / famous person  you are interested in 
  • Another notification sent out 

Can say send me fewer notifications 

Speaking time

Speaking time – Be cool if speakers on stage bigger. as they speak, idea on how long they had spoken than others on stage?

  • Interested how that would work
  • Would that make people want to talk more? 
  • Who should that be visible to?
  • Best. for making mods aware – like the idea
  • Focussed on android and discovery but good idea
  • Imagine in future

Polling

Hot debates – be good to have real time voting – agree / disagree. Let mod decide if stage visible or open to all? 

  • Hack around atm by using hand raise queue
    • Got to clear each time though 
    • Get people to change profile pics to red / green etc and count then PTR 
  • Room tools are important and requested a lot 

Improved hand raise

Any improvements around the hand raises?

  • A lot we can do 
  • Had Q about learning more about users without tapping profile 
  • Best social products help you. do better than in real world 
  • Interested in looking at how we can do this 

Button placement

Button placement – move to audience button – can. we put somewhere less easy to tap  when viewing hold page views? 

  • Order differs based on
    • Are you mod or not
    • Do they follow you or not
  • Internal chat about moving this to better placement 
  • Might add are you sure option
    • Adds friction though 
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Mod badges

Moderator badges – Clarifications why people want multiple tiers. 

Mod badge to someone you trust means that person could pass to someone I don’t know / trust 

  • ‘Don’t make them a mod – unless you really need them to be’
  • Could add a tier but adds complexity
  • We need. to work it out 

creator first shows

How will we know rooms that are part of creator first programme? Can they be tagged? 

  • All hosted out of Clubhouse HQ – for Pilots 
  • Once in calendar will be listed on Clubhouse HQ Profile & tap bell to be notified reliably 
  • Tap event to get Bell option 

Snippet capture

How can I capture what happens in room?  Any way we could record 15 – 30 secs to profiles for memories? 

  • Cool idea
  • Audio over audio is tricky experience
  • Got to figure out details
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Data on audience size

Any way to see why rooms get less people one week and not another? 

  • A lot goes into room being big
    • Title
    • Time
    • Guests
    • What else is happening 
  • We can help with some creator tools but things pop up last minute so more tricky. 
  • On us to solve
  • Building team to work on creators and community 
  • Yes in future

Differentiating club shows

Any way to distinguish club event show from each other? 

  • No 
  • Club is conversation series 
  • No way to have club within club 
  • Like idea to co-host with other clubs,
  • Nothing yet

Closed captions

Any idea on closed caption feature built into app? 

  • Tried last week on user orientation
    • Receiving side 
    • Paul speaks sending, we receive – easy to transcribe
    • As lots can speak over each other and this didn’t work well 
  • Need to look at transcribing sender side – the right way – but ‘weeks not months’

Android in Asia

When will android be in Asia? 

  • Launch calendar for planned roll out 
  • Servers to handle load 
  • Asia couple of weeks away 
  • Can pre-register in Play STore to be notified when in area 

International Town Hall

Planning to have Town halls in other countries? When you coming to Africa? 

Rooms not showing in hallway

What causes room to NOT be shown in the feed? 

Is the r list of words that would impact showing in feed? 

If someone with black ! (shared block) steps on stage mean not showing in feed? 

  • Not straight forward because co-creation
  • Try to show most interesting for you based on who you follow 
  • Try to get smarter based. on who you don’t follow and show what you might be interested in
  • So complex feature
  • Top focus as company – show best rooms to you as 1000s on at any given time 
  • NOT shown if Trust & Safety issues flagged and investigating 
  • If YOU BLOCK / speaker BLOCKS you – you won’t see in hallway 
  • Don’t want to share WHY exactly or people will GAME this 

What we excited to see more of in hallway

What we excited to see more of in hallway

  • Welcome rooms for all new Android users 
  • Started one platform to grow deliberately and mindfully 
  • Want Clubhouse to be a welcoming space 

 

  • Breaking News
    When something happens in the world 
    About the conversation about how people make sense of it together
  • Food Shows 
    Not vertical that works so obvious on audio
    Getting creative with PTR 

Best ideas come from the community 

Final Thoughts...

Thanks for being here. 

It’s literally  nothing without the people 
It’s a blank canvas filled with the faces of amazing people 

Happy Mother’s Day LoveBomb 

Raising Kids With Emotional EQ 

@Paul

Clubhouse Are Still

BUSINESS OPERATIONS

 
🎉 Business Operations
REMOTE (US-BASED) OR SAN FRANCISCO, CA
BUSINESS OPERATIONS
 

COMMUNICATIONS

 
✍️ Head of Creator Communications
LOS ANGELES, CA
COMMUNICATIONS
 

DATA SCIENCE

 
📈 Data Analyst
SAN FRANCISCO, CA
DATA SCIENCE
 
📈 Product Data Scientist
SAN FRANCISCO, CA
DATA SCIENCE
 

ENGINEERING

💻 Machine Learning Engineer
REMOTE (US-BASED) OR SAN FRANCISCO, CA
ENGINEERING
 
📱Backend Engineer
REMOTE (US-BASED) OR SAN FRANCISCO, CA
ENGINEERING
 
📱iOS Engineer
REMOTE (US-BASED) OR SAN FRANCISCO, CA
ENGINEERING
 
📱Software Engineer, Trust & Safety
REMOTE (US-BASED) OR SAN FRANCISCO, CA
ENGINEERING
 

FINANCE

 
💵 Head of Finance
REMOTE (US-BASED) OR SAN FRANCISCO, CA
FINANCE
 

GENERAL

 
👋 General application
SAN FRANCISCO, CA
GENERAL
 

POLICY

 
📝 Privacy and Security Policy Lead
REMOTE (US-BASED) OR SAN FRANCISCO, CA
POLICY
 

RECRUITING

 
📅 Recruiting Coordinator
SAN FRANCISCO, CA
RECRUITING
 

TRUST & SAFETY

 
🛡️ Trust & Safety Lead
REMOTE (US-BASED) OR SAN FRANCISCO, CA
TRUST & SAFETY
 
🛡️ Trust & Safety Specialist
REMOTE (US-BASED) OR SAN FRANCISCO, CA
TRUST & SAFETY

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