Clubhouse Sun 14th Feb 2021

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp
Share on pinterest
Share on email
All the latest bug fixes, updates, news & your questions answered by the founders Paul Davison, Rohan Seth & the team from Clubhouse, at their weekly Town Hall

Hosted By

  • @Paul 
  • @Rohan
  • @Anu
  • @StephSimon 

WEDNESDAYS 6pm PT – New User Orientation 

SUBMITTING QUESTIONS

Submit throughout the week & we will prioritise the most commonly asked questions. 

This week the Clubhouse Town Hall was at FULL capacity with 5,000 people tuned in live and a number of relay rooms rebroadcasting the town hall so more people could listen in! 

This Week On Clubhouse @StephanieSimon

  • Happy Valentines Day Everyone 
  • Love was in the air with over 2700 rooms this week talking all about LOVE
    • Dating games 
    • Dating apps 
    • Millionaire matchmaking – Saudi Style 
    • How to find your person
    • How to lose your person 
    • Black love
    • Lady love
    • Queer love 
    • Love tarot card reading 
    • Love bombs 
    • Villans you love to hate
    • Self love
    • Love ‘erbs
    • Love Jones
    • Puppy love
    • Happily ever after
    • Happily even after

Drue Kataoka, Swan Sit & Kat Kole

Whitney Wolfe Herd & Sarah Jones Simmer

  • Dating App Bumble‘s CEO Whitney Wolfe Herd & COO Sarah Jones Simmer were on Thursday for the IPO

A reminder that love is profitable
And so is a company build by & for women 

Tobias "Tobi" Lütke & Harley Finkelstein

  • Tobias “Tobi” Lütke & Harley Finkelstein from Shopify jammed with Josh Constine 

GEM DROPPED by Tobi about motivating a team;

Get people to fall in love with the same problem 

Timberland & !llmind

  • Timberland & !llmind hosted
  • Conversation on the new digital landscape for producers and songwriters 

In time you’ll prevail but you got to love what you do 
TIMBERLAND

Justin & Dan Kan

  • Something Studios hosted first ‘Behind The Billions’
  • With Justin & Dan Kan 
  • Some brotherly love was revealed when they argued about who streamed on Twitch first 
  • Clubhouse has been a companion for a lot of people during this pandemic,  and every morning Brazil has been waking up ‘…in the right mood
  • It’s like the morning edition of Axle’s lullaby club, who’s singing us to sleep every night

Jeff Weiner

  • Chairman of Jeff Weiner from LinkedIn
  • Sharing about compassion and empathy as business leader

Compassion = empathy + action
Jeff Weiner

  • Christine Lim  played live tribute for Jannnah ?Rahuth rafuthes late mother who passed – finding love even in the face of grief

Steve Ballmer

  • Good Times
  • Inside stories from Microsoft and love for The Clippers
  • All from the comfort of his hot tub!!

Leroy Church // Dream Girls

  • Steph got a sneak peak of Dream Girls rehearsals.
  • Leroy Church is  producing something very special
  • Coming 27-28th Feb 2021

ELON // KAYNE

  • Lots of questions around when Elon & Kayne will be on?
  • Nothing scheduled yet!
  • But the wheels are in motion, so watch this space for that one soon!

TALKING PRODUCT @Paul

Most people who create conversations are people who have build it from the ground up. Let Clubhouse know how they can support a new conversation / idea. 

LAST RELEASE 

  • Focussed on growth stability 
  • Added SHARE LINK in room
    • Tap + Button bottom right 
    • Share to elsewhere 
    • Deeplinks fixed
      • If they have – direct to room 
      • Not Got
    • Can’t  see it – UPGRADE YOUR APP 
  • Accessibility – Native iOS Screen reader now works with 
  • Speakers to search within a room – NO anyone in room,
    • Tap 3 dots top right 
  • ZERO TOLERANCE POLICY ON TROLLING 
    • Easy to report someone who just left
    • Speakers can see who recently left and report (elipsis)
    • Mods – Buttons added to profile of people you don’t follow to report easier. 
    • Making Clubhouse Safer
    • Bug Fixes
    • Stability 
    • Crash Reports 
    • Blocked – won’t see rooms you are speaking in 

NEW APP ICON 

  • BYE TO ?BEMHANI? WELCOME TO AXLE MENSOR?
  • From Mauritius
  • Singing morning Lullabies
  • Highlighting other singer songwriters – encouraging others to support through options to tip them!!

Update app icon with every MAIN RELEASE 

Performance, scaling support, and all needed for international user base. 

  • Hiring people for backend 
  • Truust & Safety 
  • Discovery Engineeers
  • Product Managers 
  • COmmunity Support 
  • Ops
  • Policy 

JOINCLUBHOUSE.COM

(BOTTOM FOR JOBS)
Want to hire from community

NEXT PLANNED RELEASE : Mid Next week 

LIVE

Club Requests

Club requests – Form has been reported as being down 

  • Rumours we stopped processing requests
  • Sign up form changed locations
  • Community Created Website pointed to wrong place

ONLY OFFICIAL RESOURCES 

Seeing & Entering Rooms / Joining Stage

Way to see rooms with people I follow? Seem less relevant to me? 

  • Calendar
    • Upcoming for you is populated from people in extended network
      • Who you follow
      • Follow of follows
      • Intended by algorithm – of interest to you based on social graph
      • Activity Feed shows when scheduled events by those you follow
        • Option to add to your own calendar
      • CALENDAR IS THE LONG TERM SOLUTION 
  • Feed is based on anyone who you follow
    • Just a few from the 1000s that are live at any given time
  • Sidebar / Buddy Bar  (Swipe right to left)
    • See rooms those you follow (who also follow you back) are in right now

When can we  hide rooms I enter? 

  • DON’T want people to enter anonymously – as bad for speakers. 
  • DO want to make changes for entering a room / speak on stage quietly

Looking to add this dynamic; 

  • If person has big following and invited to stage no way to politely say no
  • Room dynamic could change when joining stage, as would notify and add lots of people when you join stage 

Got to work out how it would work on the UI – but got to focus on the biggest most important features in order we can allocate time to. 

Requests for search

Please can we have a room topic search? ie Superbowl – had to add topic ‘football’ to see & didn’t seem to shaw up right away. 

  • We want to have room search – Makes sense
  • Want to have event search 
  • Is server work and this week is currently focussed on security and infrastructure. 
  • Topics not currently linked to the room, can infer this later, or allow topics to be added in the future on creation. 

Breakout rooms

Can we get ability to break out to sub rooms & regroup to main room, to carry on conversation. 

  • Love this idea
  • Feels a bit more corporate usage case
  • We are focussed on the end users application so more
    ‘How do you make the post party breakout rooms?’

Notifications

I’m currently on infrequent but still get alot
When on less frequent, seem to get none? 
How can we make this better for us or improve this? 

  • Want to give you tools to dial and adjust notification frequency 
  • CURRENT OPTIONS : Very infrequent – Very frequent – 5 levels to choose
  • Most people don’t adjust much, but want to retain sense of control for users
  • Look into weighting – see if common experience & work on it

Hiring this week discovery team to focus on ; 

  • Follow Suggestions 
  • Room ranking
  • Club suggestions 
  • Notification Algorithms 

Looking for a great team that are very skilled at user experience and machine learning! 

Language support

Can we fold in translate support to assist meeting and room titles in other languages 

  • Want to do more language support as growing in so many countries. 
  • How can we help people control languages shown in their feed
  • How to help people see languages they speak especially when multi-lingual 
  • Other platforms are different, as the translator string is for content, but for Clubhouse, would show room title – but not give context that it’s another language if you joined the room itself?

Login Options

Can we get verification via email if logged out? 

  • Will eventually but matter of simplicity
  • Not often requested 
  • Harder to get SMS in no-US countries so we added get a call

Android App

Really need an android App

  • First android developer starts this week
  • Still hiring – Please join!

Good Behaviour

Are you looking at ways to encourage o r reward good behaviour in the app? 

  • Invite system is programmatically shared with those positivity contributing & hosting rooms & joining conversations. 
  • More you contribute – the more followers you get & grow audience 
  • You will get more invites 
  • Appear in more rooms 
  • You will build social currency 

Have Considered

  • How mod badges work 
  • Monetisation 
  • In room feedback systems 
  • Probably show more on profiles in future

What we want to celebrate as community 

  • How can we bake in donation buttons with approved non-profits. 
  • Maybe promoted in the feed when community focussed 

Moderator Badges

Can badges be creates with less powers, to pin to top of room without giving privileges??

  • Bad idea to give everyone Mod Badges
    Just gives more power to the other people
  • Mod Badges – Doesn’t send more notifications 
  • Loves the idea to move / pin to top 

Could you create security moderator badge? 
Focussed on keeping room safe…

  • Fascinating – interested to hear how people are using the app so we can improve it. 
  • Need more info to do this. 

BOUNCER BADGE SOUNDS COOL – @Anu

Supermods?

Should person who creates room have supermod permissions with more powers? 

  • NO REAL NEED – Don’t MOD Everyone!
  • SIMPLE

Genuine Celebrity Accounts

How to know high profile account is genuine account? 

  • Auth system from other platforms
  • 100% important
  • Real person service 

Privacy Options

Have you considered more options on privacy – Blocking seems linear! Some professions have sensitive clients etc. 

  • Block is a soft block
    They don’t know you blocked them
  • Doesn’t stop you being in same room as someone in the audience
    ( Very tricky as it’s a group product )
  • Interested to hear more as there would be trade offs. 

Offensive Content

Plans to label offensive or insensitive events / rooms? 

  • 100% YES! 

Reporting Events

I’d like to be bale to report events directly from the calendar 

  • 100%
  • We already have a design for it

Dangerous ideas

Strategies to protect users from a fantastic auratours with powerful but dangerous ideologies, that could gain a big audience on clubhouse & affect people negatively? 

  • Think about this A LOT
    POLICIES ARE LIVING DOCUMENTS ALWAYS EVOLVING 
    • No abuse / bullying 
    • No hate speech 
    • No spreading of misinformation 

Sure that any unwanted behaviour would come under the banned community guidelines and terms of service. 

When we notice something happen we add to ToS and update the rules to react to those new things. Also interested in developing detection of this more. 

Brand Accounts

Can you speak around idea of brand accounts and if we can report this? And would it be anonymous? 

  • Real Identity service – people centric
  • Should be real name as person & phone number
  • Genuine human connection 
  • Speak with your voice & feel you know who you are speaking to 
  • Excited for what brands are doing and how they are using the platform 
  • Brands should create clubs, host rooms & conversations
    • Talk to Clubhouse to see about hosting conversations for other people 
    • Happy to talk programming 
  • YES YOU CAN REPORT
  • REPORTS ARE ANONYMOUS 

GET IN TOUCH :
partnerships@joinclubhouse.com

Bring communities onboard + features

Now the app is growing faster – want to bring community over. Seen big events, are you looking to develop more support for groups, communities. memberships, privacy and monetisation options?

  • We want to support from small group of beta testers to global interconnected community
  • Excited about all the countries & industries joining 
  • Next release on this will have features to bring community on all together. 
  • Core part of what we want to build
  • Want to support that anyway we can
  • Want to look at application process for clubs & control membership options

REACH OUT : 
support@joinclubhouse.com

CLUBHOUSE IS MEANT TO BE A BIG BLANK CANVAS

Clubhouse is nothing without the people
Everything with the people here
We take it very seriously and were very grateful  
@PAUL

Clubhouse Are Still

COMMUNITY SUCCESS

🔮 Community Success
SAN FRANCISCO, CACOMMUNITY SUCCESS
 

ENGINEERING

📱 Android Engineer
SAN FRANCISCO, CAENGINEERING
📱 Backend Engineer
SAN FRANCISCO, CAENGINEERING
📱 iOS Engineer
SAN FRANCISCO, CAENGINEERING
 

GENERAL

General application
SAN FRANCISCO, CAGENERAL
 

TRUST & SAFETY

🕵️‍♀️ Trust & Safety Analyst
SAN FRANCISCO, CATRUST & SAFETY
🛡️ Trust & Safety Senior Analyst
SAN FRANCISCO, CATRUST & SAFETY

Share This

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp
Share on email
Share on telegram
Share on pinterest
Share on print
Share on reddit

Keeping You
Up To Date

Not got time to watch / listen to the latest tech town halls?  Let us do it for you!

Recent
Updates

Clubhouse
Tristan

Clubhouse Sun 11th July 2021

All the latest bug fixes, updates, news & your questions answered by the founders Paul Davison, Rohan Seth & the team from Clubhouse, at their weekly Town Hall

Read More »
Clubhouse
Tristan

Clubhouse Sun 4th July 2021

All the latest bug fixes, updates, news & your questions answered by the founders Paul Davison, Rohan Seth & the team from Clubhouse, at their weekly Town Hall

Read More »

Stay Up To Date

Not got time to watch / listen to the latest town halls?  Let us do it for you & keep you updated in your inbox!